Forward Deployed Engineer

5 ore fa

Milan, Lombardy, Italia Wave Group Tempo pieno

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Job Title

Possiede le competenze, l'esperienza e la determinazione necessarie per avere successo in questo ruolo? Lo scopra qui sotto.

Forward Deployed Engineer (FDE)
Salary

ideally up to €90k (flex for strong candidates)
Bonus

up to 35% bonus (~20% standard, rest based on performance)
Early-stage equity

very generous early-stage equity
Location

Milan (ideally 1-2 office days/week but flexible)
Company

autonomous AI agents for enterprise clients
Team

~30
Funding

~$25m (Series A)
About the company

This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world.
The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America.
Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers.
About the role

You'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit, and staying accountable for real production outcomes, not just a go-live. xlwpduy
This is a heavily hands-on role: most of your time is spent building and deploying (70%), with the client-facing side being 30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours.
Must have requirements

English

and

Italian
Direct customer-facing experience (FDE, field engineering, consulting or solutions roles)
Strong foundation in Python, FastAPI
Experience with LLMs & Agentic AI in production
Comfortable moving between high-level problem definition and hands-on debugging
Startup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguity
Bonus points for

Full-cycle ownership: discovery - architecture - build - deploy - iterate on real production systems
Experience with AI Voice Agents / Conversational AI
Full-Stack & DevOps experience: React preferred; CI/CD; AWS/GCP/Azure
Additional fluency in Spanish, German, French or Portuguese
FDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional SaaS

Forward Deployed Engineer

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Forward Deployed Engineer

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