Service Design Lead: From Contract to Live Service

3 ore fa

Milan, Lombardy, Italia hlpy Stipendio Tempo pieno
hlpy is seeking a delivery/process professional to bridge contracts and operations across multiple countries. You will translate contracts into actionable processes, SLAs, and platform configurations before go-live, ensure feasibility, and drive onboarding across regions with cross-functional teams. xlwpduy

Si assicuri di leggere attentamente le informazioni relative a questa opportunità prima di inviare la sua candidatura.
You'll craft KPI dashboards with the Data team and Delivery leadership, maintain our process library and RACI, and lead hands-on workshops to map and implement new processes as hlpy expands in Europe.