UX Researcher – Hybrid, Shape Omnichannel Experience

ZEISS Vision Care Italy is seeking a UX Researcher to shape and enhance the customer experience. You will understand customer behaviour, analyze feedback and translate insights into business actions, partnering with the Head of Omnichannel Customer Experience and colleagues across Marketing, Sales, Customer Care, IT and Digital. You will lead qualitative...

ZEISS Vision Care Italy is seeking a UX Researcher to shape and enhance the customer experience. You will understand customer behaviour, analyze feedback and translate insights into business actions, partnering with the Head of Omnichannel Customer Experience and colleagues across Marketing, Sales, Customer Care, IT and Digital.You will lead qualitative and...

ZEISS in Castiglione Olona, Italy, seeks a UX Researcher to understand customer behaviour and translate findings into business insights. You will shape the Voice of the Customer programme and measure satisfaction across omnichannel touchpoints.Collaborating with the Head of Omnichannel Customer Experience and cross‑functional teams, you will lead...

ZEISS in Castiglione Olona, Italy, seeks a UX Researcher to understand customer behaviour and translate findings into business insights. You will shape the Voice of the Customer programme and measure satisfaction across omnichannel touchpoints. Collaborating with the Head of Omnichannel Customer Experience and cross‐functional teams, you will lead...

ZEISS in Castiglione Olona, Italy, seeks a UX Researcher to understand customer behaviour and translate findings into business insights. You will shape the Voice of the Customer programme and measure satisfaction across omnichannel touchpoints.Collaborating with the Head of Omnichannel Customer Experience and cross‑functional teams, you will lead...

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries. As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, its employees across the...

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, its employees across the...

Zeiss is an internationally leading technology enterprise operating in optics and optoelectronics, with a presence in 50 countries. We are looking for a junior user experience researcher to join our omnichannel customer experience team in Castiglione Oliva, Italy.Your roleLead UX research activities, designing and conducting qualitative and quantitative...

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries. As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, its employees across...