Account Manager Performance Coatings Europe
2 giorni fa
Romano di Lombardia, Lombardy, Italia
The Lubrizol Corporation
Tempo pieno
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Location: Europe
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Travel: Approximately 60% across Europe, depending on business needs
Job Type: Full-time, Hybrid
- Build and maintain strong, long-term relationships with European customers by understanding their needs and delivering an excellent customer experience.
- Identify and convert opportunities to grow existing accounts through cross-selling, upselling, and new applications, while achieving agreed sales targets and key performance indicators.
- Develop and execute strategic account plans for key customers, aligning their business priorities with Lubrizol's product portfolio and capabilities.
- Partner with technical and research and development teams to develop tailored solutions that address customer challenges and application requirements.
- Monitor market trends, competitor activity, and customer feedback to inform commercial priorities, product development, and go-to-market strategies.
- Lead pricing, contract, and service agreement negotiations to create sustainable value for customers and Lubrizol.
- Provide accurate sales forecasts, track account performance, and report key commercial metrics to senior management.
- Collaborate with marketing, product development, supply chain, and other internal teams to ensure reliable and seamless delivery of products and services.
- Conduct all activities in accordance with applicable industry regulations, regional requirements, and Lubrizol policies.
- Bachelor's degree in business, chemistry, chemical engineering, or a related field.
- Minimum of 5 years of B2B account management or sales experience, preferably in inks, dispersions, printing, performance coatings, or a related specialty chemicals industry.
- Strong knowledge of inks, dispersions, and their applications in printing, packaging, textiles, or related markets.
- Fluency in English, with the ability to communicate effectively with customers and colleagues across Europe.
- Excellent interpersonal, presentation, and communication skills, with the ability to build trust and influence decision-makers.
- Ability to understand and communicate technical product information and work effectively with technical and research and development teams.
- Demonstrated commercial acumen, including sales growth, contract negotiation, forecasting, and management of complex accounts.
- Willingness and ability to travel approximately 60% of the time across Europe, depending on business needs.
- Proficiency with customer relationship management software, Microsoft Office, and data analysis tools.
- Advanced degree or relevant professional certification.
- Proficiency in an additional European language, such as German, French, Spanish, or Italian.
- Experience using Salesforce or a comparable customer relationship management platform. xysqume
- Commercial experience in construction, ceramics, labels, paper, or packaging markets.