Technical Support Engineer

4 ore fa

Medolago, Lombardy, Italia Felicitysolar Tempo pieno

Aftersales Engineer (Italy Branch)


Di seguito, troverà un'analisi completa di tutti i requisiti per i potenziali candidati e le istruzioni su come candidarsi. In bocca al lupo

Location: Via Leone Tolstoi 69, 20812 Limbiate MB,Milano

Salary range: 2000~4000 monthly (gross salary)

Responsibilities:

  • Troubleshooting: Conduct remote or on-site investigations to identify product issues, maintain system operation, and ensure customers can use the products effectively.
  • Pre-sales support: Prepare technical proposals, write bid documents, demonstrate product functions to customers, and assist sales in closing deals.
  • Post-sales training: Teach customers how to use the products, collect feedback and pass it on to the R&D department to improve the products.
  • Translation requirements for product and technical materials.

Requirement:

  • Be willing to accept business trips arranged by the Italy branch for the market area.
  • Have at least two years of relevant or similar work experience.
  • Priority will be given to those who have worked for Chinese companies and have experience in leading teams.
  • Italian, Chinese and English proficiency for daily communication. xlwpduy French is an added advantage.