Senior IT Support
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Almaviva Group is seeking an experienced Senior IT Support Specialist to organize and manage IS support processes, coordinate L1-L3 teams, and ensure timely incident resolution near Ispra, Italy.
I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio. La preghiamo di inviare la sua candidatura tempestivamente.
You will implement ITIL practices, manage knowledge bases, and liaise with development teams to optimize service delivery.
The role requires strong English and Italian language skills, experience xysqume with ServiceNow, Confluence, SharePoint, and remote support tools, and a proactive, collaborative mindset in
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