Sr. Specialist, Global IT Serialization and Supply Chain

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Sr. Specialist, Global IT Serialization and Supply Chain

Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa.

Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities.

But our journey is far from complete In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets.

Scope of the role:

Reporting to the Director, Global IT Manufacturing, Supply Chain & Procurement, this role acts as the functional owner and subject matter expert for Serialization and Track & Trace solutions, overseeing Level 4 serialization platforms and their integration with Level 3 manufacturing and packaging systems. The position is responsible for driving functional enhancements, managing projects and system integrations, resolving business-critical issues, coordinating external vendors, and leading continuous improvement initiatives across manufacturing, quality, and supply chain operations, while ensuring operational reliability and regulatory compliance throughout the serialization landscape.

Your Role

• Own and manage Level 4 serialization platforms (e.g. TraceLink and equivalent solutions).
• Coordinate and support integrations between SAP, Serialization systems and regulatory repositories.
• Manage serialization master data, product onboarding, market onboarding and lifecycle changes.
• Support compliance initiatives related to EU-FMD and global serialization regulations.
• Lead functional investigations and root cause analysis for serialization incidents and process deviations.
• Ensure end-to-end traceability across manufacturing, packaging, warehousing and distribution processes.

SAP Supply Chain & Logistics

• Support and enhance SAP processes in:
• Distribution
• Warehouse Management
• Logistics Execution
• Shipping and Transportation
• Inventory Management
• Batch Management
• Collect and translate business requirements into functional specifications.
• Manage configuration requests and coordinate developments with system integrators.
• Participate in testing, validation and deployment activities.
• Lead medium-size projects and enhancements independently.
• Coordinate business stakeholders, external vendors and technical teams.
• Monitor project progress, risks, issues and action plans.
• Prepare status reports and present progress to management.
• Support qualification and validation activities in GxP environments.

Functional Support & Investigations

• Act as Level 2/Level 3 functional expert.
• Perform impact assessments for new business requirements.
• Troubleshoot complex integration issues involving SAP, TraceLink, Antares and external partners.
• Support audits, inspections and compliance reviews.
• Drive continuous improvement initiatives and process standardization.

Who are you:

Requirements Summary

• Bachelor’s or master’s degree in information technology, Management Engineering, Economics, or a related field.
• 5-10 years of experience in pharmaceutical, life sciences, FMCG, or other regulated manufacturing environments.
• Proven expertise in Serialization & Track & Trace, including Level 3, 4 and 5 serialization platforms and regulatory reporting.
• Strong experience with SAP Supply Chain, Logistics and Distribution processes.
• Background in managing business-critical applications and leading functional projects and system enhancements.
• Understanding system integrations, APIs, middleware, master data governance, manufacturing/packaging processes, and incident management.
• Knowledge of pharmaceutical regulations and compliance standards, including EU-FMD, GxP, GMP/GDP, Audit Trail, Data Integrity (ALCOA+), and CSV/CSA validation concepts.
• Strong analytical, problem-solving, stakeholder management, communication, and cross-functional collab