Teller (FAO Credit Union)

Job Description - Teller (FAO Credit Union) (2601951)

Job Description

CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT : 2601951

Job Posting

17/Sep/2026

Closure Date

01/Oct/2026, 9:59:00 PM

Organizational Unit : CSF - Finance Division

Job Type

Staff position

Type of Requisition : General Service

Primary Location

Italy-Rome

Duration : Fixed-term: one year with possibility of extension

Post Number : 2004243

CCOG Code : 2103

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Organization's Staff Credit Union (CU) is a self-funded operation that started in 1954 and which was formally integrated into the FAO in January 1976. The CU helps FAO and WFP Staff by providing an avenue for their savings as well as extending them credit facilities. It is a convenient, free of charge and hassle-free service, with offices at both FAO and WFP.

The position is located in the FAO Credit Union within the Finance Division (CSF) at FAO headquarters in Rome, Italy.

Main Purpose

The Teller (FAO Credit Union) performs a large variety of routine administrative and financial duties in support of the CU's activities and in particular executes loans and savings related transactions in two currencies and performs the end of day activities. The incumbent exercises judgment, identifies errors and supports sound financial practice.

Supervision Received/Exercised

The Teller (FAO Credit Union) reports to the Member Services Officer, CSFU. He/she acts independently in routine matters. Supervision received is focused on the quality of the work performed and provides for on-the-job learning.

Working Relationships

The Teller (FAO Credit Union) interacts with a variety of colleagues within the work unit and with immediate clients served within the Organization, providing routine assistance to promote the effective and efficient delivery of finance-related services.

Key Functions/Results

• Process member savings and loan transaction requests;
• Apply CU rules and policies governing loans and savings;
• Assist members with the CU account opening/closures and online services.
• Perform support operations (bank reconciliations, depositing credit notes, creating beneficiary account templates, account certificates and other miscellaneous requests);
• Perform End of Day and Quarterly processing;
• Liaise with members on matters relating to their CU account.
• Ensure proper archiving of member's correspondence and filing of the End of Day reports;
• Update members' records regarding personnel actions;
• Perform other duties as required.

Impact Of Work

The incumbent's work impacts on the timely and efficient delivery of financial support services and on the overall output of the work unit. Working in an efficient, precise and confidential manner strengthens the trust between members and the Credit Union.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

• Education: Secondary School Education.
• Experience: Two yea