Digital banking customer support
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Luogo di lavoro: Bari
Customer Support Specialist | UK Digital Bank | Lisbon, Portugal
Signing bonus €1,000 · Free apartment · Paid training
Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted.
Why you'll love this role
- Signing bonus €1,000
- Free apartment
- Paid training
- €1,000 signing bonus + €500 loyalty bonus
- €1,000 paid on contract signature, plus €500 after 6 months with us.
- €1,059.34 gross per month
- Free furnished apartment, utilities included
- Paid training
- Training allowance: €18.56 gross/day (€92.80 gross/week)
- Health insurance from day one
- A real Portuguese contract
- 12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays
What you'll do
- Support customers of a UK digital bank by phone, chat, and email
- Resolve account and service enquiries clearly and handle complaints with empathy
- Share customer feedback to improve products and service, and work closely with your team
What we’re looking for
- At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)
- Fluent English and strong communication skills
- Willingness to relocate to Lisbon and work rotating shifts
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