Housekeeping attendant

1 giorno fa

Capri, Campania, Italia Bachecalavoro Tempo pieno
Luogo di lavoro: Capri

ABOUTTHEROLE

TheHousekeepingAttendantisresponsibleforcleaning,servicing,andpresentingguestroomsandsuitestothehigheststandardsofhygiene,comfort,safety,andvisualdetail,inlinewiththeJKPlacephilosophyandluxuryhospitalitystandards.

Throughdiscreet,attentive,andmeticulouscare,theHousekeepingAttendantcreatesanimmaculateandwelcomingenvironmentforeveryarrival,stayover,andturndown.WorkingcloselywithHousekeepingcolleagues,FrontOffice,Maintenance,Laundry,FoodandBeverage,andotherdepartments,thisroleanticipatesguestneeds,protectsprivacy,andrespondspromptlytooperationalprioritieswhileminimisingdisruption.

KEYRESPONSIBILITIES

  • Clean,service,andprepareassignedguestroomsandsuitesforarrivals,departures,stayovers,andturndowninaccordancewithhotelproceduresandpresentationstandards.
  • Makebedsandreplacebedlinen,towels,bathrobes,andothertextilesusingtherequiredmethodsandqualitystandards.
  • Cleanandsanitisebathroomsthoroughly,includingshowers,baths,toilets,basins,mirrors,fixtures,floors,andamenities.
  • Dust,polish,vacuum,mop,andspot-cleanfurniture,floors,carpets,glass,decorativeobjects,wardrobes,andotherroomsurfaceswithcare.
  • Replenishtoiletries,guestsupplies,stationery,refreshments,linen,andotheramenitiesaccuratelyandaccordingtoestablishedparlevelsandroomsetupguides.
  • Inspecteachroomcarefullybeforerelease,correctingpresentationdetailsandensuringthatitisclean,complete,comfortable,andreadyfortheguest.
  • Respectguestprivacyandpersonalbelongingsatalltimes,followingroom-entry,confidentiality,key-control,anddo-not-disturbprocedures.
  • Respondpolitelyandpromptlytoguestrequestsforadditionalsuppliesorservices,providingassistancedirectlyorcoordinatingwiththeappropriatedepartment.
  • Reportmaintenancedefects,damagedormissingitems,safetyconcerns,unusualconditions,androom-statusdiscrepanciespromptlytotheappropriatecolleague.
  • Identify,secure,andhandoverlost-and-founditemsimmediatelyinaccordancewithhotelprocedures.
  • Maintainthehousekeepingequipment,linen,andsupplyareasinaclean,organised,fullystocked,andsecurecondition.
  • Usecleaningproducts,equipment,signage,andpersonalprotectiveequipmentsafelyandresponsibly,followinghygiene,sustainability,andworkplacesafetyprocedures.
  • Supportdeep-cleaningschedules,specialroomsetups,seasonalprojects,andotherhousekeepingdutieswhenrequested.