Italian Customer Specialist — Multichannel Travel Support
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Cross Border Talents in Milan seeks a Customer Specialist to be the first contact for customers, handling inquiries, orders, accounts, products, and services across phone, email, chat, and other channels. You will identify customer needs and deliver friendly, professional assistance to ensure a smooth experience.
Fluency in Italian (C1/C2) and English (B2) is required, along with strong analytical and communication abilities, a proactive mindset, and a passion for delivering excellent