Mortgages Product Expert
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As a Mortgage Product Expert within the Mortgages & Distribution Channels Tribe, you shape mortgage product strategy, processes, and services to drive sales and profitability. You collaborate across commercial, Operations, and third-party partners to design end-to-end solutions and ensure alignment with regulatory and ESG considerations. You own KPI-driven actions and lead implementation through clear requirements and Change Business Documentation. This role offers cross-functional impact in a dynamic, international banking environment with a strong emphasis on process governance and risk management.
Retribuzione / Benefits- Flexible Smart Working
- Performance-based bonuses
- Health insurance
- Pension fund
- Training and development opportunities
- Birthday day off (#doyourbirthday)
- Define and implement mortgage product strategy (sales, processes, pricing, channels)
- Design customer processes with commercial channels and Operations, promoting process improvement
- Contribute to end-to-end development of products and processes
- Monitor product KPIs to identify profitability actions
- Lead implementation phase by providing product and process requirements
- Draft Change Business Requirements documentation for product implementations
- Collaborate to ensure synergy across the commercial process
- Manage relationships with third-party companies involved in projects and product management
- University degree or equivalent professional experience
- Strong problem-solving abilities
- Excellent analytical skills
- Knowledge of mortgage products
- Knowledge of banking regulations related to mortgage products
- Knowledge of ESG topics (advantageous)
- Experience in banking sector or similar environments
- Understanding of the banking market, competitor benchmarking and market insights
- Strong interpersonal and relationship-building skills
- Advanced knowledge of Microsoft Office (Excel and PowerPoint)
- Proficient in written and spoken English
- Strong interpersonal skills
- Relationship-building
- Analytical mindset
- Knowledge of mortgage products
- Regulatory knowledge for banking and ESG topics
- Advanced Microsoft Excel and PowerPoint
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