On-Site IT Support Engineer
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Sharp Brains Solutions is seeking a DSS L1 professional for an on-site support role. Responsibilities include desktop, software, and network issue resolution, with emphasis on Windows 10/11, AD tasks, and customer service. This freelance/B2B engagement involves working independently on-site and meeting SLA targets.
Ideal candidates have 1–3 years in IT support, strong troubleshooting skills, and familiarity with VPN and ticketing systems. Relevant certifications are a plus.