Senior Customer Success Leader
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Morningstar is seeking a Senior Customer Success Manager to lead the Italian territory, cultivating key client relationships and ensuring renewals for Morningstar Direct. You will act as an account partner, helping clients maximise value and achieve measurable ROI while representing Morningstar with a high standard of service.
As part of a global team, you will collaborate with product managers, data and sales colleagues, and Morningstar offices worldwide to drive retention, identify upsell