Administrative Support
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In this role you manage Patients/Hospitals/Physicians processes and lead logistics for LifeVest spares, ensuring timely shipments and returns. You build and maintain hospital relationships to support information flow, shipping documentation, and activations/dismissals. You will support Sales, coordinate with Invoicing, Orders/Credit, Tech Support, and regional teams, and supervise ERP data handling. Your work enables efficient, accurate operations that contribute to life-saving therapies and reliable service. This is a cross-functional, impact-driven position at ZOLL with a focus on logistics and customer-centric support.
Responsabilità- Input patient records into ERP
- Issue shipping documents
- Process Purchase Orders
- Perform national inventory checks
- Allocate medical device components
- Manage courier shipments and tracking
- Coordinate returns and urgent shipments
- Produce regular reports and analytics (shipments, returns, top urgents, complaints)
- Quality management for expiring/damaged items
- Interact with the German warehouse and logistics partners
- MS Office proficiency, especially Excel
- ERP systems experience
- Organized, precise, team-oriented with strong interpersonal skills
- Goal-oriented with hands-on mentality and persistence
- Fluency in English; Italian language (Expert) is preferred
- Less than 1 year admin/intern experience preferred
- organized
- precise
- friendly
- MS Office (Excel)
- ERP systems
- shipping/document management
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