TechEx IT Support

20 ore fa

Rome, Lazio, Italia NBCUniversal Intl. Tempo pieno

NBCUniversal Italy is seeking a TechEx Operations Analyst to deliver high-quality IT support across TechBar, online, phone, chat, remote, and in-person channels. You will be the primary contact for end users, handling desktop, mobile, and enterprise systems with a customer-first approach.

In a fast-paced environment you will own incidents from initial diagnosis to resolution, collaborate with internal teams and third-party providers, and contribute to smart hands support for infrastructure and