Senior Account Manager

21 ore fa

Monza, Lombardy, Italia Flexport Tempo pieno

Gratuito con email o Google

Salva questo lavoro e mantieni la tua ricerca organizzata

Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.

Salva lavoro Salva e crea avviso

Gratuito con email o Google

Overview

As an Account Manager at Flexport, you nurture key client relationships and drive value delivery across the client’s supply chain. You partner with clients, identify solutions, and manage upsell, cross-sell, and renewal opportunities while ensuring a premium, consistent experience globally. You collaborate with cross-functional teams to monitor metrics, onboarding, and strategic reviews, shaping outcomes that advance Flexport’s mission to simplify global trade.

Retribuzione / Benefits

23 vacation days? (text mentions 22)
Health insurance
Life insurance
Statutory pension contributions
Equity program
Parental leave

Responsabilità

Cultivate and grow relationships with key business stakeholders to deepen the Flexport partnership
Monitor account health with clients and identify opportunities to improve the experience
Identify, develop and close upsell, cross-sell, and renewal opportunities
Track client financial health and ensure timely payments
Lead client onboarding and define standard operating procedures
Scope and guide implementation stages and timelines for new opportunities
Collaborate with global counterparts to maintain a consistent account experience
Oversee client metrics with Global Operations and address escalations
Prepare content for client touchpoints to highlight value and new opportunities
Lead quarterly strategy reviews using deep client knowledge with minimal guidance
Drive product adoption with client stakeholders to maximize Flexport value
Document and refine client success criteria as needs evolve
Continue learning through internal/external training to act as a trusted advisor
Maintain Salesforce accounts and opportunity pipeline

Requisiti fondamentali

3-5 years in sales/account management or client-facing role
Background in logistics, freight forwarding, or supply chain
Client-centric mindset focused on outcomes and strategic planning
Strong problem-solving, process orientation, and structured thinking
Deep curiosity about client needs and how Flexport can meet them
High attention to detail and ability to analyze metrics
Strong business acumen and track record in (cross)selling a product
Fluent in Italian and English; Spanish is a strong plus
CV in English requested by employer

Client-centricity
Attention to detail
Curiosity
Salesforce
Data-driven account management
Strategic planning and presentation delivery

Senior Account Manager

Salva questo lavoro e mantieni la tua ricerca organizzata

Lavoro simile a Monza

Offerte simili

Americhe

Europa

Asia / Oceania

Africa

Senior Account Manager

Salva questo lavoro e mantieni la tua ricerca organizzata

Lavoro simile a Monza

Offerte simili