Program Coordinator

Stanford University’s Bing Overseas Studies Program (BOSP) is excited to announce an opening for a Program Coordinator with its Florence, Italy program. We are seeking qualified candidates to join our dynamic team and contribute to our mission

About the BOSP Florence program

The Bing Overseas Studies Program (BOSP) provides transformative educational experiences that inspire students to embrace new challenges in complex global settings. https://bosp.stanford.edu/

The BOSP Florence program serves approximately 55 students each academic quarter. Students engage deeply with Italian culture through coursework, internships, field trips, and other experiences that draw on Florence’s rich cultural and academic resources. The Program is Stanford University’s longest-standing overseas center.

https://florence.stanford.edu/

Position Summary

The Program Coordinator is responsible for assisting the BOSP Director in Florence with the continued development and support of the highest quality undergraduate academic program in all of its student-related aspects. This role is responsible for academic program support, general administrative support, co-curricular coordination, and student services. The Program Coordinator is also directly responsible for local and visiting faculty support.

This position reports to the Program Director in Florence.

All materials (e.g., resume and/or references) must be submitted in English.

In this role, your primary duties and responsibilities will include:

ACADEMIC PROGRAM SUPPORT (30%)

• Oversee academic resources and coordinate scheduling, logistics, and general preparation for all Center course offerings, including classroom scheduling and syllabi.
• Maintain close contact with Stanford visiting faculty, local instructors, student ambassadors, prospective and enrolled students, and BOSP staff.
• Ensure consistent application and understanding of course policies for students and faculty.
• Onboard Italian instructors; conduct regular check-ins to support alignment and instructional quality.
• Coordinate with the Florence Program Advisor and BOSP Student Services Manager to address accommodations and housing needs.
• Assist the Director with curriculum development in collaboration with the Academic and Student Services Coordinator.
• Provide onboarding materials and academic preparation to new faculty and course assistants
• Cultivate and maintain relationships with local institutions and service providers

ADMINISTRATIVE SUPPORT (20%)

• Greet visitors, answer phones, and serve as a resource for general inquiries and unit procedures.
• Perform daily administrative functions, including mail handling, data entry, supply monitoring
• Support with the organization of meetings, conferences, and events
• Maintain digital and physical filing systems and manage documentation workflows such as the faculty handbook.
• Draft and disseminate internal and external communications Coordinate production of academic and promotional materials such as handouts, presentations, reports, brochures, and displays.

STUDENT SERVICES (50%)

• Serve as the primary contact for students pre-arrival and throughout the program, offering academic, cultural, and personal advising in collaboration with the Director and the rest of the team.
• Address housing concerns and accommodation requests in collaboration with the teams in Florence and in the U.S.Plan, schedule, and participate in Orientation,and extra-curricular events.
• Coordinate logistics for student-focused activities and meetingsSupervise student groups during excursions; lead additional outings as assigned by the Director.
• Serve as a point of contact for assigned student cohorts and support out-of-classroom learning.
• Respond to inquiries from students, faculty, staff, and external constituents; provide reliable support on student services and policy matters.
• Participate in the 24/7 emergency response rotation; work with the Director and staff on timely resolution of urgent student matters.
• Support students in crisis or facing complex issues; provide guidance or referrals and manage sensitive situations with discretion.
• Foster the intellectual life of the Program by engaging students in structured and informal discussions on campus life, global affairs, and Italian history and society.
• Support and mentor student ambassadors; assist with ambassador recruitment and engagement strategies.
• Contribute to the creation of student-facing reports, online portals, and communications; oversee accuracy of website content.

To be successful in this role, you will bring:

Education and Experience:

• Bachelor’s degree or equivalent