Global Customer Experience Manager: Elevate CX

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business. You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

OverviewIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‐making and manage end-to-end satisfaction beyond product quality. You'll escape and resolve top...

h3Overview /h3pIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‑making and manage end-to-end satisfaction beyond product quality. You’ll escape and resolve...

h3Overview /h3pIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‑making and manage end-to-end satisfaction beyond product quality. You’ll escape and resolve...

Join us as a Manager, Customer Experience and become the voice of our customers. You'll lead journey mapping, drive experience improvements, and coach teams to embed customer-centric thinking into every decision we make.AccountabilityIncrease Customer Satisfaction and build strong relationships and trust with our CustomersDrive an end-to-end Customer...

Role Provide global pre-sales and quotation support to Schneider Electric Front Offices for current and future Cooling Service opportunities. The role translates customer requirements into accurate, competitive, and executable service quotations by adapting standard service offers, scopes, costing models, and technical content to local and project-specific...

Position SummarySe desidera conoscere i requisiti per questo ruolo, continui a leggere per trovare tutte le informazioni pertinenti.The Commercial Business Transformation Manager is responsible for designing, developing and driving the evolution of commercial processes, governance models, operating frameworks and digital business requirements supporting the...

Mission Drive the growth of the Cooling Service Spare Parts business by shifting from reactive sales to proactive commercial engagement across Countries, projects and strategic customers (C&SP). Act as the Spare Parts Business Advisor, promoting VMI, dedicated stock and Spare Parts Kits, customized where required, while improving order conversion and forward...