Service Supply Chain Management

1 giorno fa

Genoa, Liguria, Italia Hitachi Tempo pieno
Overview

In this role you will manage end-to-end logistics and repair activities for warranty and after-sales periods, ensuring timely interventions and optimal spare parts stock. You’ll coordinate with factories and suppliers to monitor repair contracts and gather failure data, supporting data-driven improvements. The position blends administrative and strategic tasks in a fast-paced environment, based in Genoa. You will work closely with cross-functional teams to uphold service levels and drive efficient repair processes.

Retribuzione / Benefits
  • Hybrid work arrangement
  • Competitive gross annual salary (33,000–38,000)
  • Equal opportunity employer
Responsabilità
  • Coordinate start-to-finish logistics and spares activities for warranty and after-sales periods per SLAs
  • Define and optimize spare parts stock to meet repair and replenishment targets
  • Interface technically and logistically with factories for repair processes
  • Manage and monitor repair contracts with suppliers
  • Collect and aggregate failure data during warranty and after-sales phases
  • Issue repair reporting and analytics
Requisiti fondamentali
  • Technical background
  • 3–5 years of logistic experience (plus)
  • Budgeting & cost controlling
  • Knowledge of ERP (SAP), CRM (MAXIMO) and Configuration Management tools
  • Logistic and warehouse management
  • Planning
  • Statistical analysis and data management
  • Fluent Italian and English
  • self-motivated
  • enthusiastic
  • adaptable to a fast-paced environment
  • SAP
  • MAXIMO
  • ERP and CRM integration