Milano Guest Experience Specialist: Service

5 ore fa

Milan, Lombardy, Italia Melia Hotels International S.A.(Meliá) Tempo pieno

Melia Hotels International S.A.(Meliá) in Milano seeks a Guest Service Line Agent to manage guest requests by telephone and ensure high customer satisfaction. The role requires tourism/hospitality training, strong communication and problem-solving skills, and prior customer-facing experience.

Two years in a similar external role and at least one year in a customer-facing department are expected. The position is aligned with level C2 under the Turismo AICA contract, with a gross monthly minimum