IT Product Manager
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In this role you drive the evolution of the Order & Offer Management System (O&OMS), a mission-critical platform powering the cruise reservation process. You partner with business, IT, and vendors to translate strategic needs into robust product capabilities, enabling B2C/B2B revenue growth and operational excellence. You operate at the intersection of strategy and delivery in a complex, international environment. You will own priorities, shape requirements, and govern end-to-end delivery to secure quality and impactful business outcomes.
Retribuzione / Benefits- daily meal vouchers
- exclusive discounts
- Wellbeing@Costa platform
- free medical insurance
- family welfare benefits
- discounts on cruises
- Own product priorities for O&OMS and define requirements across processes, integrations, and releases
- Translate business priorities into actionable functional and technical specifications
- Govern end-to-end delivery lifecycle from discovery to adoption, coordinating internal IT, software factories, and external vendors
- Ensure scalable solutions and alignment with business impact and technology choices
- Lead product discussions in international, complex operating environments
- Collaborate with demand teams and corporate stakeholders to understand commercial and operational priorities
- 7-10 years experience as IT Product Manager, Product Owner, or Senior Business Analyst on complex platforms
- Ability to connect business impact with technology choices and align with senior stakeholders
- Strong technical background in application lifecycle, system integrations, functional testing, and UAT with hands-on solution validation
- Fluent English in international settings
- Experience with cruise lines, tour operators, airline reservation systems, or O&OMS platforms is a strong plus
- Strong influencing skills and experience managing external vendors and internal stakeholders
- Influencing skills and stakeholder management
- Clear communication with cross-functional teams
- Collaborative and cross-cultural collaboration
- Application lifecycle management
- System integrations
- Functional testing
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