Customer Service

3 giorni fa

trentinoalto adige italy, Trentino-South Tyrol MAHLE Tempo pieno

Your Contribution

  • Manage customer orders by verifying commercial terms, minimum quantities, and delivery times.
  • Promptly communicate lead times to customers and ensure on-time delivery of orders.
  • Manage customer requests and inquiries, ensuring timely and accurate communication.
  • Support the resolution of critical issues related to delays, material shortages, or changes to the production plan.
  • Verify the feasibility of MRP plans and contribute to the planning of production activities.
  • Ensure alignment between customer priorities, production capacity, and material availability.
  • Monitor deliveries and collaborate with Production and Warehouse to ensure compliance with agreed-upon dates.
  • Monitor and evaluate supplier performance.
  • Help maintain inventory levels in line with company guidelines.
  • Update and verify data in the company’s management system (SAP).
  • Manage reporting

Your Qualifications And Experience

  • Good knowledge of Excel
  • Proficiency in English
  • Excellent command of Italian
  • Priority management
  • Good communication and interpersonal skills
  • Preferred Skills: Knowledge of ERP/MRP systems, preferably SAP

Do you have any questions?

ENA.IGNJATOVIC@MAHLE.COM