Team Lead, Client Relations – Fintech

10 ore fa

Padua, Veneto, Italia VIVA-COM GmbH Tempo pieno

Viva.com in Italy is seeking an experienced Direct Team Leader to oversee our field-based Client Relationship Representatives. The role requires 5+ years promoting services and leading teams in a fast-paced financial services environment.

You will set strategies to hit targets, ensure outstanding service, monitor performance, coach staff, and handle escalated client issues. A mindset open to AI-powered tools and collaboration is preferred.