Capital Equipment Service Engineer
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In this role you will install, maintain, and troubleshoot advanced electrophysiology (EP) medical systems across Italy and Emerging Markets, interfacing with hospital IT and clinical teams. You will work in a reactive, SLA-driven environment, adapting to cross-border travel and shifting priorities to keep critical systems up. You’ll join an international service organization, contributing to patient-impacting uptime while handling diverse technical and operational challenges. This position offers broad regional exposure and the chance to shape service delivery in dynamic healthcare settings.
Responsabilità- Install, maintain and troubleshoot EP medical systems
- Support hardware, software and hospital IT/network connectivity
- Schedule planned PM work and respond to urgent break/fix within SLA
- Reprioritize workload based on customer-critical needs
- Travel extensively across multiple countries (70%+)
- Collaborate with clinical, commercial and technical teams across the region
- Field service experience (medical devices preferred)
- Strong technical skills (electronics, IT, networking)
- Confident working in hospital or clinical environments
- Ability to troubleshoot under pressure
- Languages: Italian and English required; other European languages advantageous
- Calm under changing plans
- Problem-solving in unpredictable environments
- Ownership and quick action when support is needed
- Electronics
- IT networking
- Hospital IT connectivity