Knowledge Management

5 giorni fa

Florence, Tuscany, Italia Team.Blue Global Tempo pieno

team.blue is seeking a Business/Technical Analyst, Foundations & Knowledge Management to shape the knowledge foundation and its integrations. You will translate business needs into clear technical requirements, analyse data and systems, and help test and improve AI-powered customer care.

Based in Europe with a hybrid work setup, you will collaborate with multiple brands to map data flows, define content models, and translate insights into action through user stories and tests.