Sales Advisor

10 ore fa
Rome, Lazio, Italia ALOHAS Tempo pieno

ALOHAS is more than a fashion brand: it's a responsible way to shop and a chance to take part in the fight against overproduction in fashion.

We make the latest luxury-inspired trends accessible through our on-demand production model: we only make what our customers actually order. No overproduction, no deadstock, just conscious fashion made to last.

OUR CULTURE

Working at ALOHAS means being part of the growth of a Spanish start-up with a young, creative and international team, where communication flows and energy levels are high. It's demanding, but extremely rewarding: we take pride in learning from one another, and we try to make sustainability a way of life beyond the workplace.

In a nutshell, we love what we do, and it shows We are looking for a results-driven Sales Advisor for our brand-new store in Rome who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

  • Represent the brand with energy, professionalism, and a deep understanding of our values.
  • Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
  • Stay informed on brand updates and best practices.
  • Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

  • Offer tailored service that builds trust and long-term relationships with clients.
  • Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
  • Engage with customers in a meaningful way to maximize conversion and satisfaction.
  • Handle questions, returns, and service situations with efficiency and care.
  • Support a seamless shopping experience across online and offline channels.

Be a business driver

  • Proactively work to achieve and exceed sales targets.
  • Understand store KPIs and take ownership of your impact on performance.
  • Use the clienteling system as a strategic lever to drive results and nurture client relationships.
  • Support operational tasks that ensure smooth daily store operations.
  • Identify opportunities to improve results, suggest ideas, and take action when needed.
  • Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

  • Foster a positive and collaborative team spirit.
  • Communicate regularly with teammates and management.
  • Share feedback and knowledge to help the team grow.
  • Assist with stock replenishment and inventories as needed.

WHAT WE ARE LOOKING FOR

  • Proven experience in retail, ideally in a performance-focused environment
  • Strong sales mindset and ability to meet and exceed targets
  • Experience using clienteling or CRM tools to support client engagement and sales
  • Customer-first attitude and excellent interpersonal skills
  • Fluent in English and Italian (Spanish or any other language is a plus)
  • Proactive, solution-oriented and eager to learnHigh level of integrity, motivation and team spirit

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