concierge - guest relations

STAR YACHT GROUP is hiring through Hosco in Porto Cervo.JOBDESCRIPTION

It’sthedaybeforeabusysummereveningontheCostaSmeralda.Thechiefstewofa60-metreyachtneedsatablefor14,abirthdaycakefora6-year-old,atendertransferforaguestarrivinginOlbia,andabeautifularrangementofwhitepeonies.

Therequestsarevaried,thedetailsmatter,andthebestsolutionsaren’talwaystheobviousones.

Ifyouenjoyfindingsolutions,connectingthedotsandmakingexceptionalexperienceshappen,we’dlovetohearfromyou.

Welcometotheworldofyachtconcierge,whereresourcefulness,creativityandapassionforexceptionalserviceturneveryrequestintoanopportunitytomakesomeone’sexperienceextraordinary.

WHOWEARE

StarYachtGrouphasoperatedinPortoCervosince2007.Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses.Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.

THEROLE

You’llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.Fromcuratingbespokeshoreexcursionstosourcinghard‑to‑findluxuryitemsovernight,youwillensureunmatchedservicestandards.

WHATYOU’LLDO

• Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
• Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
• Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
• Coordinatedirectlywithourin‑houseprovisioningandlogisticsteamsforseamlessexecution
• Managerequesttracking,confirmationsandinvoicingwithprecision

REQUIREMENTS

• Experience:atleast2–3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd’Or,privateaviationorhigh‑endevents)
• Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
• Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia’shigh‑endvenues,diningandlogistics
• Problem‑solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.Youcansay“leaveitwithme”anddeliver
• Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason

BENEFITS

• Seasonalorpermanentcontract,dependingontheprofile
• Competitivesalarybasedonexperience(CCNLCommerciocontract)
• Mealvouchers(buonipasto)andpartialsmartworking
• Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
• Dailyworkwithtop-tierinternationalsuperyachts
• Realcareergrowth,includingpotentialyear‑roundrolesandmobilitywithourMiamioffice
• Sharedstaffaccommodationprovidedforseasonalstaff