Front Desk

9 ore fa

Milan, Lombardy, Italia MEININGER Hotels Tempo pieno

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? MEININGER Milano Lambrate is looking for a full-time Receptionist.

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe'\"s best cities—and counting

Front Desk - Receptionist (f/m/d)

MEININGER Milano Lambrate

Full-time

YOUR TASKS

  • You act as a great host and create a memorable stay for our guests
  • You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
  • You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
  • You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
  • You work in a team and are ready to take on occasional tasks in the F\'\'B area (breakfast, dinner, bar)
  • You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, when needed evening- and night shift

YOUR PROFILE

  • You possess initial experience and are passionate about hospitality
  • You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
  • You are a people person, you like helping others and creating unforgettable experience for our guests
  • You are a team player, ready to help your colleagues and tackle challenges together
  • You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
  • You are fluent in Italian and English (min. B2), any other language is an advantage

What Meininger Offers

  • Fair compensation package
  • 2 days off offered for you to volunteer
  • Extra vacation days for every year with MEININGER
  • Staff nights at MEININGER Hotels
  • Friends & family discounts
  • Open up platform - access to 1:1 session with psychologist and mental health courses
  • Language courses
  • Employee events and team activities: M-Days, Winter party, teambuilding events
  • Growth and development opportunities as part of an internationally expanding organization

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Contact: Bishoi Gandi (Hotel Manager)

Remote Type

On Site