Italian speaking customer support representative – lisbon
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Continuando accetti i nostri Termini & Informativa sulla privacy.
We are looking for an italian speaking customer support representative to join our lisbon office. the role is on‑site, full‑time (40h/week) with rotating 8‑hour shifts covering a 24/7 schedule.
Core responsibilities
- handle incoming calls, email inquiries and live‑chat requests from italian‑speaking customers in a polite, professional and empathetic manner
- diagnose customer issues, isolate root causes and provide precise, tailored solutions
- record detailed notes of conversations, ticket status and resolutions in the crm system
- achieve operational targets such as csat, fcr and aht
- participate in continuous training to stay updated on software features and company procedures
Candidate requirements
- native or c1‑c2 fluency in italian (written and spoken)
- minimum b2 level in english for internal communication
- availability to work a rotating 24/7 schedule (5days/week)
- eu/eea citizenship or valid portuguese work permit
- excellent communication, active listening, resilience under stress and problem‑solving skills
Remuneration packages
- optiona – local offer: €1262,33 gross per month (for lisbon residents, housing not included)
- optionb – relocation offer: €1059,00 gross per month + private bedroom in shared company apartment, utilities covered
Perks & benefits
- professional growth pathways (team‑lead, qa, training roles)
- fully funded paid training from day1
- corporate housing (relocation option) and travel assistance (flight reimbursement, airport pickup)
- private health coverage after six months and mental‑health support
- vibrant workplace culture with social events, sports clubs and outings
work model & location100% on‑site work at our modern corporate office in lisbon, portugal.remote work is not available.
-
Naples, Campania, Italia Altro Tempo pienoWe are looking for an italian speaking customer support representative to join our lisbon office. the role is on‐site, full‐time (40h/week) with rotating 8‐hour shifts covering a 24/7 schedule.Core responsibilities handle incoming calls, email inquiries and live‐chat requests from italian‐speaking customers in a polite, professional and empathetic...
-
naples, campania, Italia Altro Tempo pienoOverview we are looking for fluent italian speakers to join our multicultural team in lisbon. the role involves being the main point of contact for italian‑speaking customers, handling inquiries via phone, email and live web chat.Key responsibilities provide customer support to italian customers through phone, email and live chat, maintaining a polite...
-
Naples, Campania, Italia Eco Plus Solutions AB Tempo pienoOverviewwe are looking for fluent italian speakers to join our multicultural team in lisbon. the role involves being the main point of contact for italian‑speaking customers, handling inquiries via phone, email and live web chat.Key responsibilitiesprovide customer support to italian customers through phone, email and live chat, maintaining a polite and...
-
Naples, Campania, Italia Altro Tempo pienoSalary: €1,262.33 gross/month (Local Option) or €1,059.00 gross/month + corporate housing (Relocation Option)Work Model: On-site (Lisbon office, Portugal)Availability: Immediate onboardingSchedule: Full-time (40 hours/week), rotating 8-hour shifts available 24/7Position OverviewLooking to transition into an exciting new role in Portugal? Our Lisbon team...
-
Naples, Campania, Italia Eco Plus Solutions AB Tempo pienoOverviewwe are looking for fluent italian speakers to join our multicultural team in lisbon. the role involves being the main point of contact for italian‑speaking customers, handling inquiries via phone, email and live web chat.Key responsibilitiesprovide customer support to italian customers through phone, email and live chat, maintaining a polite and...
-
Naples, Campania, Italia Eco Plus Solutions AB Tempo pienoOverviewwe are looking for fluent italian speakers to join our multicultural team in lisbon. the role involves being the main point of contact for italian‑speaking customers, handling inquiries via phone, email and live web chat.Key responsibilitiesprovide customer support to italian customers through phone, email and live chat, maintaining a polite and...
-
Naples, Campania, Italia Cbtalents Tempo pienoLocation: GreecePronto/a a candidarsi? La preghiamo di leggere la descrizione almeno una volta prima di fare clic su "Candidati".Work Model: Remote, Greece-basedEmployment Type: Full-timeLanguage Requirement: Italian and EnglishAbout The RoleWe are hiring an Italian-speaking Customer Support Representative to join an international customer service project...
-
Naples, Campania, Italia FH Collective Academy Tempo pienoFH Collective Academy in Lisbon is seeking a Customer Support Representative for the Italian Market. The role focuses on delivering world-class support to Italian-speaking customers in the home appliances sector, including handling calls, emails, and chats, and guiding users through product use and warranty processes.The successful candidate will communicate...
-
Naples, Campania, Italia Eco Plus Solutions AB Tempo pienoEco Plus Solutions AB is hiring an Italian-speaking Customer Support Representative for our Lisbon office. The role is on-site, full-time (40h/week) with rotating 8-hour shifts covering a 24/7 schedule.You will handle calls, emails and live chat from Italian-speaking customers while recording detailed notes in the CRM system. You will diagnose issues,...
-
Italian-Speaking Customer Support
8 ore fa
Naples, Campania, Italia AVEC Human Resources Services Tempo pienoAVEC Human Resources Services is seeking an Italian Speaker – Customer Service Representative (Outbound) for Lisbon, Portugal. You will join an international team, handle outbound calls, emails and chats, and contribute to a high-quality customer experience. Relocation package is included with housing and settling-in support.The role offers structured...
