Sales QA
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Sales QA & Audit Associate (HR99015) Remote: LATAM Compensation: USD 1,800-2,500 per month Schedule: Monday to Friday, 8:00 AM-5:00 PM CST Independent contractor position.
Sagan represents a leading US residential and commercial services provider specializing in plumbing and sewer solutions. This role supports sales quality, process compliance and accurate operating data.
Responsibilities
- Audit sewer sales calls and document a debrief with each sales representative.
- Verify adherence to the sales process, verbal sales authentication, ServiceTitan tagging and lead-source accuracy.
- Check that job documentation, videos and required uploads are complete and attached correctly.
- Prepare initial commission calculations and flag pricing, discount and margin exceptions for management.
- Support consumer financing applications and track outcomes.
- Maintain Excel workbooks and produce daily and weekly sales KPI reporting.
Qualifications
- Strong attention to detail and ability to manage high-volume call reviews.
- Strong Excel skills, including formulas, pivot tables and workbook maintenance.
- Clear written and verbal communication and confidence giving process feedback.
- Discretion with compensation and payroll-related information.
Preferred
- ServiceTitan, sales operations or QA/call auditing, consumer financing, home services or trades, and AI call-scoring tools.
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Milan, Lombardy, Italia Sagan World LLC. Tempo pienoSagan World LLC. is seeking a Sales QA & Audit Associate (HR99015) for a remote LATAM position. The role focuses on sales quality, process compliance, and accurate data reporting as an independent contractor.Responsibilities include auditing calls, ensuring adherence to processes, and producing KPI reports. Strong Excel and communication skills are...
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