Reservations Agent

23 ore fa

Anacapri, Campania, Italia Jumeirah Capri Palace Tempo pieno

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We are on the lookout for a passionate Reservations Agent to join the summer season 2027 of Jumeirah Capri Palace.

Assisting and advising customers displaying excellent knowledge of the variety of options provided.
Making reservations for customers based on their requirements and preferences.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process according to Jumeirah standards.
Up-selling, when appropriate, by informing customers of additional services or special packages.
Providing support to customers who may need to amend or cancel a reservation.