Scientific Support Manager I

1 giorno fa

Albenga, Liguria, Italia MSD Tempo pieno

MSD is seeking a Manager I, Scientific Support in Italy to lead the internal scientific support function, improve the customer experience, and drive performance metrics for MSD products. The role focuses on developing a high-quality Scientific Support team capable of delivering expert scientific assistance to customers, account managers, and internal staff.

Responsibilities include managing on-call support, developing procedures, and ensuring compliance with process standards while training