24/7 Japanese Support Specialist

6 giorni fa

Rome, Lazio, Italia Agoda Company Pte. Ltd. Tempo pieno

Agoda in Kuala Lumpur is hiring a Support Associate to deliver 24/7 customer service in Japanese and English across hotels, flights, activities and more. You will join a data-driven team that experiments and shares feedback openly to improve the customer experience.

You will handle high-volume inquiries via phone, email, and live chat, meet KPIs, and maintain confidentiality while supporting global customers and partners.