Italian Client Experience Specialist – Lisbon, On-site

3 giorni fa

Alà dei Sardi, Sardegna, Italia Ignite Tempo pieno

Ignite is hiring an Italian Client Experience Representative to join our Lisbon team. You will be the primary contact for Italian-speaking clients, resolving inquiries across phone, email, and live chat platforms.

This on-site role requires willingness to work a 24/7 rotating schedule (40 hours/week). You will engage in continuous learning, handle data entry in CRM databases, and strive to meet CSAT, FCR, and AHT targets while contributing to a collaborative, customer-first culture.