Onsite IT Support Field Engineer
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AVASO Technology Solutions Ltd in Florence, Italy seeks an IT Support Specialist Level 2 – Desktop Technician to provide day-to-day onsite desktop support, troubleshoot hardware, software and applications, and document steps in the ticketing system.
The role focuses on high-quality first/second line support, collaboration with vendors, and clear communication to resolve issues across shifts within the IT Support Centre; 2–3 years Windows desktop experience preferred.