Luxury Guest Service Lead

15 ore fa

Badia, Trentino-South Tyrol, Italia Aman Tempo pieno

Aman Rosa Alpina in the Dolomites seeks a Guest Service Agent to deliver the highest level of guest satisfaction under the Front Office Manager and Director of Rooms. The role focuses on personalized service, brand standards, and seamless guest experiences across the journey.

You will supervise the Guest Service Team, coordinate with departments, and maintain guest profiles while responding to feedback with Aman values.