Operations Manager | Payroll Migrations
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In this role you will lead Deel Local Payroll (DLP) migration efforts and drive cross-functional collaboration to keep complex migrations on track. You will work with product, engineering, compliance, and operations to resolve issues and improve processes. A portion of your time is devoted to AI-enabled automation and process improvements that scale migration workflows. You’ll report to leadership with clear, honest updates and own the end-to-end migration program.
Retribuzione / Benefits- Stock grant opportunities
- Optional flexible working office membership
- Total rewards programs
- Equal-opportunity employer
- Disability accommodations on request
- Manage day-to-day operational workflows and identify efficiency improvements
- Support automation initiatives to reduce manual processes and improve accuracy and speed
- Partner with cross-functional teams to streamline tools and processes for internal and customer use
- Ensure adherence to operational controls, compliance requirements, and risk management practices
- Contribute to fraud prevention and regulatory alignment efforts with strong standards
- Monitor operational performance metrics and escalate risks or gaps to leadership
- Drive customer-focused process improvements to enhance turnaround times and escalation handling
- Expand and improve self-service options to reduce manual support
- Implement regular feedback loops to capture insights and inform continuous improvement
- Coordinate readiness for new product or market launches with cross-functional stakeholders
- Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption
- Track and report operational outcomes with insights and recommendations
- Execute operational projects and strategic initiatives with senior leaders
- 5+ years of operations experience in fast-paced environments (Tech/FinTech start-up a plus)
- Experience leveraging AI and automation tools to improve workflows
- Experience partnering with product and engineering to identify gaps and prioritize solutions
- Experience with data mapping and reconciliation across systems
- Ability to manage and mentor small to mid-sized teams
- Strong problem-solving and detail orientation with a solutions mindset
- KPI-driven with experience tracking and improving performance metrics
- Exposure to process automation and operational tooling
- Background in FinTech, consulting, banking, or fast-paced start-ups preferred
- Strong analytical skills with ability to turn data into actionable insights (SQL a plus)
- Collaborative team player with high energy and bias for action
- Payroll or payment systems background a plus
- collaborative team player
- high energy and bias for action
- strong communication and reporting
- AI and automation tooling
- data mapping and reconciliation
- SQL (plus)
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