Field Support Agent at Air Dolomiti

3 ore fa

italy Air Dolomiti Tempo pieno

Apply for Field Support Agent at Air Dolomiti in IT. This Full time on site position offers great opportunities for career growth.

Department: Ground Operations

Report to: GOPH

Location: Verona Villafranca

Contract: fixed-term

Main Functions

  • Remotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions.
  • Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual).
  • Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights.

Requirements

  • High school diploma or higher
  • Fluent English (both written and spoken)
  • Social skills (teamwork, effective communication)
  • Analytic approach and problem solving
  • Good IT knowledge (MS Office)
  • Be motivated, open-minded, target oriented
  • Availability to work shifts
  • Willingness to travel frequently for short periods
  • Airport customer service and/or ramp dispatcher experience would be considered a plus