Human Sales

17 ore fa

Milan, Lombardy, Italia ING Banking Tempo pieno
Overview

In this role you will strengthen the execution engine for Human Sales & Interactions within BuBa, translating strategic priorities into actionable plans across sales channels. You will lead the orchestration and rollout of human-led interactions to boost acquisition, activation and post-sale outreach, while ensuring operational discipline and scalability. You will collaborate with Sales, Operations and Product to improve performance, speed-to-activation and conversion. This is a hands-on, cross-functional role at a digital bank focused on shaping human-centric sales experiences.

Retribuzione / Benefits
  • Super flexible smart working
  • Competitive base salaries and performance based bonuses
  • Diverse cultures & innovative mindsets
  • International environment
  • Commitment to sustainability
  • Lots of training opportunities
Responsabilità
  • Support execution of human acquisition and activation initiatives across internal sales channels and the Sales Network
  • Ensure cooperation between Human Sales, Operations and Product teams to support effective commercial distribution
  • Drive execution of commercial initiatives, campaigns and pilots, ensuring consistency and scalability
  • Improve inflow quality, conversion rates and speed-to-activation through structured execution and performance monitoring
  • Translate strategic priorities into clear operational actions and execution plans
  • Support rollout of new human interaction models, ensuring operational robustness and compliance
Requisiti fondamentali
  • 8+ years of professional experience in commercial roles, sales execution, or cross-functional project environments
  • Experience working in cross-functional environments and coordinating across Sales, Operations, and Product teams
  • University degree (preferably Economics, Business Administration, or related fields)
  • Availability to travel within Italy
  • Strong execution and results-delivery orientation
  • Ability to operate in complex, cross-functional environments
  • Commercial mindset with strong number orientation
  • Solid analytical capabilities with pragmatic approach
  • Effective communication and stakeholder engagement skills
  • High level of autonomy, ownership and accountability
  • Ability to design scalable processes and ways of working
  • Strong execution and results-delivery orientation
  • Effective communication and stakeholder engagement
  • High autonomy and accountability
  • Analytical capabilities
  • Performance monitoring and data-driven decision making
  • Process design and scalability