Guest Experience Lead: Front Office

7 ore fa

lombardia italy, Lombardy Sheraton Hotels & Resorts Tempo pieno

Sheraton Milan is seeking a Guest Experience Leader to oversee Front Office operations during the assigned shift and ensure a consistently high standard of service across all stages of the guest stay.

You will lead the day-to-day activities, support the Front Office team, handle guest requests and complaints, and collaborate with all hotel departments to deliver a seamless, personalized experience. English required; additional languages a plus.