Senior IT Service Desk Manager – Hybrid Milan, Up to €70k
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Client Server Ltd. in Milan is seeking a Senior IT Service Desk Manager to lead the IT Support function, overseeing a team of ten IT professionals and shaping the end-to-end employee technology experience.
The role combines hands-on leadership with strategic initiatives to create a proactive, scalable service desk. You will drive continuous improvement, define KPIs, and operate in a hybrid model with office presence in Milan and flexibility to work from home.