Customer Excellence Specialist

6 ore fa

Bardi, Emilia-Romagna, Italia Etjca S.P.A. Tempo pieno

Etjca S.P.A. in Brescia, Italy, is seeking a Customer Excellence Professional to drive top-grade customer satisfaction by strengthening relationships and coordinating end-to-end service processes from order entry to on-time delivery.

You will monitor orders via EDI and other channels, set up new customers with master data, liaise with carriers, and ensure KPI targets while supporting cost-aware improvements. Fluency in English and Italian is required, with SAP and MS Office proficiency.