Network Administrator

Location: Rome, Italy (on-site, with teleworking up to 3 days per week)
Start date: ASAP
Languages: Fluent English required
Industry: Network Infrastructure / IT Services
Duration: Long term

About the Opportunity

Pragmatike is hiring two Network Administrators to provide dedicated operational support for a customer’s network infrastructure, as part of a long-term project. You will join a team of approximately 4-5 members. The client is based in Rome, so proximity to this location is important.

You’ll work across the full network stack, from Cisco Nexus and Catalyst switching and routing, through firewalls, F5 load balancers, Cisco Meraki and IPSEC VPNs, to cloud networking in AWS. The role covers onboarding new services, adapting to evolving technologies and customer requirements, and making sure network solutions are implemented and maintained effectively, with a risk-based, security-first approach aligned with the customer’s cybersecurity requirements, policies, and procedures.

This is a hands-on role for someone who is flexible, service-oriented, and quick to learn. You will work in a highly collaborative environment, manage multiple competing priorities, and act as a technical administrator, working under supervision while showing a high level of autonomy in day-to-day tasks and delivering on time and with high quality.

What You’ll Do

• Configure and support Cisco network infrastructure, including Nexus and Catalyst switches and routers.

• Configure, support, and administer firewalls, including Cisco Firepower and the F5 BIG-IP AFM module.

• Configure, support, and administer F5 load balancers.

• Configure, support, and administer Cisco Meraki solutions, including switching, wireless, and security.

• Configure, support, and administer Site-to-Site VPN tunnels based on IPSEC technologies.

• Monitor WAN usage and performance, and troubleshoot network issues.

• Provide first and second-level support, including troubleshooting and coordination with vendors.

• Review logs and alerts, and perform corrective actions.

• Monitor network performance and ensure optimal operation.

• Maintain and update technical documentation and configuration templates.

• Provide on-call/standby support when required.

• Apply a risk-based, security-first mindset when implementing and supporting network services in a complex, multi-tenant environment.

• Participate in network security implementation projects, track progress, review vulnerability and risk reports, and implement controls that protect service availability, integrity, and confidentiality.

• Collaborate with IT, business relationship, and cybersecurity teams to understand requirements and translate them into secure technical solutions, written proposals, and cost estimates when required.

• Implement approved technical policies and secure configuration standards on enterprise network security systems, following established processes and procedures.

• Automate recurring operational tasks and processes using scripting and automation platforms where appropriate.

• Maintain awareness of emerging technologies, the cyber threat landscape, cybersecurity standards, and network security best practices, and share relevant knowledge with the team.

• Provide ad hoc support to related network or cybersecurity teams, including temporary participation in projects or service-delivery activities when required.

What We’re Looking For

• 5+ years of hands-on experience as a Network Administrator or in a comparable network engineering role.

• Strong hands-on experience with Cisco technologies, including switching and routing.

• Strong hands-on experience with Cisco Meraki solutions.

• Proven experience working with F5 load balancers.

• Solid understanding of TCP/IP networking and protocols.

• Experience with routing protocols such as OSPF and BGP.

• Strong experience with firewall technologies, including Cisco Firepower and F5 AFM.

• Good understanding of networking in cloud environments (AWS or similar).

• Experience or knowledge of networking concepts in AWS, including VPC, routing, security groups, and connectivity.

• Good understanding of network security concepts and best practices.

• Experience working in ITIL-based environments.

• Proven troubleshooting and operational support experience in complex environments.

• Strong knowledge of cybersecurity risk management processes and the ability to assess threat relevance, impact, and risk.

• Knowledge of enterprise LAN,