Bilingual Customer Resolution Specialist

1 giorno fa

Buccinasco, Lombardia, Italia UPS Tempo pieno

UPS is seeking a Customer Resolution Agent in Vimodrone (MI) to deliver excellent support to Italian and international customers. You will manage inquiries, complaints, and service requests, taking ownership of each case and coordinating with stakeholders to ensure timely resolution.

The role emphasizes operational excellence, continuous improvement, and a dynamic, international work environment. Strong Italian and English skills and customer-focused mindset are essential, with hybrid working