HR MANAGER

Sicilia’s Group is a growing hospitality, food & beverage and retail operator with a diversified portfolio of properties and venues across Sicily. Our operations include:

• Il Picciolo Etna Golf Resort & Spa – luxury resort and championship golf course on Mount Etna.
• Sicilia’s Airport Bars – food & beverage outlets at Catania Airport.
• Sicilia’s Cafe de Mar (Aci Trezza) – seafront restaurant and events venue.
• Sicilia’s Residence Hotel (Aci Trezza hills, Aci Catena) – hospitality property, restaurant and events venue.
• Sicilia’s Torre Casalotto Golf (Aci Trezza hills, Aci Catena) – golf and restaurant and events venue.
• Sicilia’s Bars at Sicilia Outlet Village (Dittaino) – high-footfall food & beverage outlets.

Our teams work across diverse service environments, with varying seasonal demand, staffing needs and operating models.

THE ROLE

We are seeking a hands-on, commercially aware Group HR Manager to lead and coordinate human resources activities across our hospitality, food & beverage and retail operations. The successful candidate will partner closely with ownership, site managers and department heads to strengthen workforce planning, people management, compliance and labor-cost efficiency while maintaining a positive employee experience.

KEY RESPONSIBILITIES

• Support annual and seasonal staffing plans, headcount budgets and workforce forecasts across sites.
• Monitor labor cost, overtime, productivity, absenteeism, turnover and retention; develop corrective action plans with operational managers.
• Review staffing models, rosters and seasonal peaks to balance service standards, efficiency and legal compliance.
• Prepare clear HR KPI dashboards and periodic reports for management.

2. Recruitment, Onboarding & Talent Retention

• Coordinate recruitment for operational and managerial roles across hotels, restaurants, bars and retail outlets.
• Lead candidate assessment, selection processes, onboarding and retention initiatives.
• Build talent pipelines for seasonal needs and support internal career development.

3. Multi-Site HR Operations & Employee Relations

• Provide practical HR guidance to property and department managers, with regular on-site presence.
• Manage employee relations, conflict resolution, performance issues and disciplinary procedures with appropriate professional support.
• Promote consistent HR processes while respecting the needs of each business and location.

4. Payroll Coordination, Contracts & Compliance

• Coordinate with the internal payroll function and external labor advisers on attendance, leave, overtime and contract administration.
• Ensure correct application of relevant Italian labor laws and collective bargaining agreements (including Tourism, Public Establishments and Commerce, as applicable).
• Support compliant use of seasonal, fixed-term and permanent contracts and maintain accurate personnel documentation.
• Identify development needs and coordinate mandatory and role-specific training.
• Support managers in performance reviews, team leadership and employee engagement.
• Recommend improvements to HR policies, processes and organizational structure.

REQUIREMENTS

• Minimum 5 years of proven HR management experience, preferably in multi-site Hospitality, Food & Beverage or Retail organizations.
• Demonstrated experience in employee relations, workforce planning, recruitment, labor-cost monitoring and Italian employment regulations.
• Practical knowledge of applicable CCNLs and experience working with payroll/attendance systems and HR reporting tools.
• Fluent spoken and written English; Italian proficiency essential for employee relations and compliance.
• Strong organizational skills, discretion, sound judgment, leadership and ability to work closely with operational managers.
• Availability to travel regularly between company sites in Sicily.

COMPENSATION & BENEFITS

• Gross Annual Salary (RAL): €40,000–€60,000, based on proven experience, seniority and scope of responsibilities.
• Performance-based incentive plan linked to agreed HR and organizational KPIs.
• Company car or mileage reimbursement for multi-site travel, depending on the agreed package.
• Company welfare and employee discounts, subject to applicable policies.

Sicilia’s Group is committed to fair and inclusive recruitment. Selection will be based on relevant professional skills, experience and suitabi