Application Specialist

Location: Milano, IT

Application Specialist (PACS / RIS / VNA)

Date: Oct 1, 2026

Location: Sesto San Giovanni (Milano), Italy.
Hybrid working with travel up to 80% of the time to clients in Italy.

As a Applications Specialist you are responsible for:

• Work at the customer site to conduct workflow analysis
• Configuration of applications on and off-site
• Analyses and troubleshooting of implemented solutions
• Driving good customer Administration practices within IT and the Imaging department
• You are responsible for the on-site implementation of RIS PACS products at customer sites as part of project deployments, in collaboration with the implementation team assigned to the project.
• Based on your in-depth knowledge of the application and the customer's workflow, you will contribute to the optimization of the installation.
• You assist in the start-up phase and provide the customer with the necessary advice and documentation.
• Deliver training to the PACS/RIS administrators, Radiographers, Clinicians, Radiologists and support personnel both on and off-site.
• You support the "Train the Trainer" activities of the key users.
• You assist in the development of application-specific training and documentation.
• . You analyze user feedback and communicate relevant information to the appropriate internal stakeholders
• You provide the necessary input and follow-up of application-related incidents.
• Complete all documentation and site visit reports in coordination with the Project Manager.
• You support our Sales department in conducting customer demonstrations (also during trade fairs).
• You provide feedback on your project activities to the Project Manager.

What you bring to the table

• You have a bachelor’s degree, in Medical Radiologic Impaging and Radiotherapy Techniques or you are a trained Radiographer with PACS/RIS Administrative experience in a clinical setting
• Open to travel up to 80% of the time to clients in Italy
• 1 to 3 years of experience within the healthcare sector, including medical imaging and hospital workflows, with a strong focus on radiology environments and processes
• Excellent knowledge of hospital workflows / clinical environmentExperience providing application support to clients with complex software environments within healthcare (medical imaging, radiology) is a plus
• PACS / RIS System experience is a plus
• AGFA HealthCare systems experience is a plus.
• Strong interpersonal skills and customer service focus
• Positive attitude, proactive, self-starter, both action and results oriented
• Well-developed analytical, diagnostic and problem resolution skills
• A strong team player, maintaining a high level of quality in a challenging environment
• Continuous learning orientation; keeping aware of new and emerging technologies

Compensation: Salary range (depending of level of experience) 30k – 35k euros + 10% bonus
We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there

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