CUSTOMER SUPPORT EXPERTS

9 ore fa

piemonte italy, Piedmont Velenosi&Meredith Tempo pieno

CUSTOMER SUPPORT EXPERTS - ITALIAN SPEAKERS - ACCOMMODATION PROVIDED - LISBON PORTUGAL

About the Job:

Would you like to work abroad and experience a vibrant and international environment? Do you enjoy being at the forefront of customer experience ? We are currently hiring italian speaking customer support experts in Lisbon to support big international projects

Responsibilities:

  • Provide customer support over the phone, email and chat
  • Be the main point of contact for clients ensuring excellent and smooth customer experience and journey
  • Assist customers with questions, queries and information they might require
  • Support customers with issues, problems or claims and elevate as appropriate

Requirements:

  • Highly proficient in Italian both written and spoken at native or advanced level C2/C1 and fluency in English (B2 Level or above)
  • Customer-centered mindset and problem solver
  • Availability to work on rotating shifts
  • Valid right to work in the EU (EU citizen, EU passport ect..)

Benefits:

  • Structured training fully paid
  • Medical Insurance from day one
  • Meal allowance provided
  • Accommodation provided in Lisbon especially for projects requiring rotating shifts

Location:

Lisbon (Portugal)