VIE - Italy Catania - 24 Months – Customer Requirements Data & AI Support – H/F - Catania, Sicilia, Italy

Chez STMicroelectronics, nous sommes convaincus que la technologie est un moteur d’innovation et a un impact positif pour les entreprises, les personnes et la société.

En tant qu’acteur mondial des semiconducteurs, nos technologies de pointe et nos composants électroniques sont invisibles mais au cœur du monde d’aujourd’hui.

Rejoindre ST, c’est intégrer une entreprise internationale riche de plus de 115 nationalités, présente dans 40 pays, et rassemblant plus de 50 000 talents passionnés et engagés, tous unis par la volonté de créer et d’inventer la technologie de demain.

Innover demande bien plus que des compétences techniques : cela nécessite des personnes inspirantes, qui savent collaborer avec respect et enthousiasme. Des collaborateurs animés par la passion, prêts à remettre en question le statu quo, à faire avancer l’innovation et à révéler leur plein potentiel.

Venez vivre cette aventure avec nous et contribuez à construire un futur plus intelligent et plus durable, en alliant responsabilité et innovation.

Notre technologie commence avec vous.

About Your Missions

Within the Global Quality and Reliability (GQR) organization at STMicroelectronics, you will join the Customer Lifecycle organization, more specifically the Customer Requirements management team.

The Corporate Customer Requirements team manages customer requirements at company level across all relevant domains such as quality, logistics, environment, and sustainability. The team ensures a coherent and consolidated response from STMicroelectronics to customer requests, while protecting ST ways of working and supporting business growth.

In the role, you will contribute to the implementation of data analytics, reporting, and AI-based methods to support the team in managing customer requirements and contracts.

Your main responsibilities

Program Management / Data & AI / Reporting

• Design, develop, and maintain interactive dashboards and advanced reporting solutions in Power BI
• Automate recurring reporting, monitoring, and refresh activities
• Monitor process performance indicators and deliver periodic reporting to top management and cross-functional teams
• Support the deployment of AI-assisted approaches, including GenAI-based tools, to improve productivity and insight generation

Operational Support

Requirements

• Support the intake of customer requirements with Sales organizations to assess eligibility and assign incoming requests based on the business context
• Manage customer requirements from review by the relevant process owners and experts through to final contract signature, including gap analysis preparation, contract segmentation in the dedicated company IT tool, review coordination, sales and legal review, and signature follow-up
• Ensure timely closure of customer requirements reviews in line with customer expectations
• Identify and track Non-Standard Requirements (NSRs) for each signed agreement

About You Education

• Degree in Computer Science, Engineering, or Data Science

Experience

• A first experience or strong interest in data, reporting, and process improvement is appreciated.

Technical Skills

• Interest in and familiarity with AI tools in a professional environment
• Strong command of Excel and the Microsoft Office suite
• Good knowledge of Power BI Desktop and Power BI Service
• Knowledge of DAX and Power Query
• Knowledge of Salesforce would be an asset

Soft Skills

• Strong customer-oriented mindset
• Passion for data and analysis, AI-assisted methods to improve productivity and insight generation
• Analytical, rigorous, and structured thinking
• Proactive, curious, and results-oriented mindset
• Strong attention to detail and commitment to data quality
• Ability to communicate insights clearly to both technical and business audiences
• Team player with the ability to manage multiples stakeholders and priorities
• Ability to work independently while contributing effectively in a collaborative environment
• Strong storytelling skills with a data-driven mindset
• Ability to translate complex information into clear recommendations and actions

Languages

• Fluent and professional English is mandatory
• Italian would be a plus, as the role is based in Catania

Additional Information

• Contract type: VIE
• Location: Catania, Italy
• Duration: 24 months

In Accordance With Business France Regulations, You May Be Eligible For a VIE Assignment If You Meet The Following 5 Conditions

• Be between 18 and 28 years old at the d