Regional Customer Operations Lead
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Leica Biosystems in Italy seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market. You’ll own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards while adapting to local needs.
You will partner across Sales, Service, Contracts, Tenders, Supply Chain, Logistics, and Finance to drive customer satisfaction, operational excellence, and continuous improvement while balancing global